Terms & Conditions

Product Descriptions 
    Every effort to display the dimensions and colors of the merchandise as accurately as possible has been made by besteyewear4less.com. The colors of items that you see are depended on your computer’s monitor. We cannot guarantee that your monitor's display of any color will be accurate. Please refer to the description of the specific item (i.e. color code, frame size, etc.) when making your selection.
 
  Satisfaction Guarantee
   You cаn trust besteyewear4less.com to dеliver high quаlity and authentic designer and/or private label eyeglasses to you at affоrdable prices. A  one-time return / exchange policy is offered on any new and unused eyeglass frames within 14 days or sunglasses within 7 days of your receipt of the product. Products that are returned and not exchanged will be charged a 15% restocking fee plus S&H expense. Customer is responsible for shipping costs on all returned / exchanged orders. Prescription lenses are deemed special orders and therefore are non-refundable. If, within 14 days of receipt of product, you wish to exchange a frame that prescription lenses have been made for, you will be issued 50% credit towards for the cost of the exchanged lenses towards the cost of new lenses.
 
   If the glasses received from us are defective or prescription lenses are incorrect, please see below guidelines:
 
Returning / exchanging defective merchandise:
    All products must be returned with any unused warranty cards, instruction booklets, cleaning cloths and case where applicable.
    Before returning an item, please obtain a Return Merchandise Authorization (RMA) number by emailing us at besteyewearforless@gmail.com. The RMA number must be written on the outside of the package and/or on the return shipping label. All returns must be prepaid. Any returned items that are not accompanied by an official RMA number will not be accepted.
    Returns must be sent prepaid by a track-able carrier such as UPS, Federal Express or the United States Post Office to: besteyewear4less.com
   If the defective product is received within 14 days of the date it was delivered to you we will gladly refund the return shipping charges to your account.
 
Prescription Guarantee:
  All prescriptions are guaranteed on or are remade at no charge. All prescription eyeglasses, prior to leaving besteyewear4less.com, pass a stringent quality control hand inspection. We check the lenses continuously throughout the process for accuracy. If there is a fault in our system, we will remake the lenses to our 100% accuracy standard at no cost to you.
 
 Purchasing Policy
 Cancelling the Order
   You may cancel the order within the first 24 hours of the time the order was placed via email to besteyewearforless@gmail.com. The 24 hour cancellation policy does not apply to any orders which contain prescription lenses. These orders will incur a 50% cancellation fee. All other orders cancelled after 24 hours will incur a 15% restock fee.
 
Prescription Orders
When you order you must provide us with details of your prescription on one of the various forms: scanned copy by email, imputing your prescription in the fields provided on this site, copy by fax.
A registered medical practitioner or an ophthalmic optician following your eye exam must give you a prescription and it must be less than two years old from the initial time of the eye examination.
The details from the prescription provided by you are used to produce the lenses for your glasses.
Should the sphere in your prescription be above +/- 4.00, besteyewear4less.com reserves the right to make the eyeglasses using a higher-index lens and additional charges will be incurred. Customer will be notified in advance to approve the change.
Should your cylinder be above +/- 2.00, besteyewear4less.com reserves the right to make the eyeglasses with a custom-made lens and additional charges will be incurred. Customer will be notified in advance of changing.
 besteyewear4less.com reserves the right to make a change to the lens material in the manufacturing process to suit the needs of the customer’s prescription. In the event when   the lens material is changed, the customer will be notified in advance and additional charges can and may be charged to the customer.
All the prescription details are discussed  directly with an ophthalmic optician or a registered medical practitioner before you place an order with us at besteyewear4less.com
Your eye test should include papillary distance ‘PD’. If it does not, we recommend you to have it measured by an ophthalmic optician or a registered medical practitioner. If you cannot supply us with your actual PD, average PD will be used, as recommended by qualified opticians, to manufacture your lenses.  PD measurement of 59 mm for reading lenses and 63mm for distance lenses and Bifocals will be used.
Customer must be 18 years or older and not registered blind or partially sighted, to  make orders at besteyewear4less.com
If a frame is out of stock the frame can be replaced by a frame of equal or lesser value.
When you order the anti-scratch coating, be aware that no lens is scratch-proof. besteyewear4less.com will offer a one (1) time replacement of scratched lenses within three (3) months of the purchase date for 50% of the original cost as a courtesy to our customer.
We produce all orders according to the specifications of the customer. If a customer fails to input a specific element for the prescription, it is not our responsibility of besteyewear4less.com but to a customer will be given a one-time exchange. Customer will be responsible for all shipping charges during exchange procedure.
besteyewear4less.com reserves the right to cancel any order for any reason and to refund the customer’s account in its entirety.
    Orders, on average, can take 5-10 business days to process prior to shipment. Shipment timeframes are estimates and do not include processing days.
 
Shipping  Policy
besteyewear4less.com offers FREE SHIPPING on all orders over $99 within the Continental USA.
besteyewear4less.com does not refund shipping and handling charges, unless otherwise noted.
If a product originally sent via express service is exchanged by a customer, the new product will not be sent express.
Shipment of a product usually takes 7-14 business days but in certain cases shipment of a product could take up to 30 days. The 7-14 business day timeline is a suggestion and in no way indicates actual shipment time.
Once a package leaves our premises it becomes the responsibility of the package carrier – not besteyewear4less.com.
If a package is damaged in transit, please first contact your package carrier then please contact customer service at sales@besteyewearforless.com for further assistance.
If a package is undeliverable for any reason, a new pair of eyeglasses or sunglasses will not be reproduced.
Please make sure of entering your full shipping address. Shipment with missing address information may be delayed or deemed undeliverable by the package carrier and is not the responsibility of besteyewear4less.com.
Shipping times start once the product physically leaves our facility. Processing time isn’t included in the shipping time.
Orders with FREE shipping will be sent via USPS only or by a standard shipping company (no signature required).
International Shipping:  We ship only via Express USPS or UPS services with tracking capabilities. We are not responsible for any CUSTOMS CHARGES or DUTY CHARGES imposed by local authorities. Please check with your country's customs office to determine the additional costs involved prior to buying.
 
 
Shipping Delays
   If your package is to arrive at a commercial address (i.e. office) please indicate that your order is to be delivered in care of the company name. The postal service does not and will not recognize individuals at commercial addresses. Failure to input any part of your address will cause delays in your shipment and create added expense. besteyewear4less.com will not refund or exchange products that were shipped to an address with missing information which will result in the order being undeliverable. It is important that you enter your address correctly as our mailing program will not capitalize, punctuate, or space for you.
 Privacy Policy
    Besteyewear4less.com values and protects our customers' privacy. This privacy policy describes the types of information we collect from users of our website and explains what we do with that information.
 
Information Obtained
     We may receive information concerning the usage of besteyewear4less.com by that user including the user's IP address, information concerning the user's browser and/or operating systems, and other access-related information.
 
     We collect information provided by users in connection with online inquiries and transactions involving our services and goods, as well as the information provided by users registered on our site.
 
   The information collected may include personally identifiable information (such as the user's name and address) as well as other information that users may provide (such as the user's gender and age range). We also maintain the identification number or password selected or assigned to a user when a user registers on our site. You should be sure to keep any identification numbers and password information confidential, and to let us know right away (using any of the contact methods below) if you believe that someone else may have learned your identification password or number.
 
 
Use of Information
 
   Besteyewear4less.com uses collected online information to maintain and improve the services and products, and to enhance the site as well as  email and other marketing activities. The information provided by users may be combined with the information available from our records and other sources, in order to make our future marketing efforts more efficient.
 
      We do not disclose identifiable information to third parties, except  the cases such disclosure is necessary for  third party service providers to perform services  or to provide goods or services to users, or for other purposes as permitted or required by law. We require our third party service providers to confirm that their privacy practices are consistent with our privacy practices.
 
Use of Cookies
 
"Cookies" are information pieces about an Internet session that are  created when an individual accesses a website. Cookies are delivered and received by our site and stored by a user's browser on the user's computer hard drive. We may use cookies to learn about users' preferences and Internet session information, to record user-specific information including the user's likely state of residence, the web pages that the user accesses and for how long, and whether a particular email is opened. Such data, however, is not linked by us to any personally identifiable information concerning the user. Cookies and similar tools permit us to tailor offerings to user preferences, to improve our site and email marketing to return our visitors. 
 
Security Policy
Besteyewear4less.com  keeps security measures to protect the loss, misuse, or theft of information under our control. We employ security measures to protect sensitive information, including personally identifiable information, in our possession. However, users should be aware that no information storage or information transmissions on the Internet are completely protected. Consequently, while we strive to protect users' personal information, we cannot guarantee such security, and you ultimately provide such information at your own risk.
 
Because of the rise in fraudulent use of credit card information over the Internet, besteyewear4less.com takes credit card security very seriously. Our sales department may at time request additional information regarding the credit card account that is being used during a purchase to ensure that no improper use takes place. We do apologize for any inconvenience if asked to present additional information regarding billing to your credit card.
 
Third Party Content
    Besteyewear4less.com has no control over, and no liability for any third party websites or materials. We work with a number of partners and affiliates whose Internet sites may be linked with our site. Because neither we nor the site has control over the content and performance of these partner and affiliate sites, besteyewear4less.com makes no guarantees about the currency, accuracy,  quality or content of the information provided by such sites, and we assume no responsibility for objectionable, unintended,  inaccurate, misleading, or unlawful content that may reside on those sites.
 
    Similarly, from time to time, you may have access to content items (including, but not limited to, websites) that are owned and/or posted to the site or the service by third parties. You acknowledge and agree that besteyewear4less.com makes no guarantees about, and assumes no responsibility for, the currency, accuracy, quality, content or unlawfulness of this third party content, and that, unless expressly provided otherwise, these terms of use shall govern your use of third party content. Any User Content, including, but not limited to, website links, information, opinions, statements, advice, services offers, or other content posted on our site by any person or entity, including, but not limited to, distributors, users, manufacturers, or others, are those of that person only and do not state or reflect the content, opinions, information, services, statements, advice or offers of besteyewear4less.com. Any references to any commercial services or products or by trade name, manufacturer, trademark, or otherwise, do not imply or constitute its endorsement, recommendation, or favoring by besteyewear4less.com.
 

 

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